We understand that unforeseen circumstances may arise whereby you may need to make a change or cancellation to your booking. It is our goal to work with our clients to help minimise any losses from all parties; yourself, us, as well as our accommodation providers and other partners that we may work with along the trail.
Cancellation fees apply as follows for all shuttle, and bike rental bookings:
· Cancellation within 48hrs of first day of travel – 100% of ticket price will be charged
· Cancellation 2 – 5 days before departure – 50% of ticket price will be charged
· Cancellation more than 5 days before departure – 20% of ticket price will be charged
· Any credit card payment fees are non-refundable